We've had people ask about points and coupons. This is a gentle reminder that when we close our doors and go online only, we can no longer accept physical gift cards, credit notes, or redeem points.
Gift cards and credit notes = a “currency” you should spend in store by the end of April. If you don’t want to shop before then, we CAN replace your gift card/credit note with an online dollar discount of the same amount.
Points were a thank-you for being a regular shopper. These are something we offered to encourage people to return to the store but are NOT redeemable for cash or coupons. They’re like coffee cards. A reward for coming in.
We are closing our doors because we cannot afford to operate an expensive brick and mortar store. The pandemic has hit us hard. Most items in the store are discounted below what they cost us to buy. We want to offer you a chance to buy things at a great price, redeem your points, and spend your gift cards. Please do this by the end of April.
Thank you for your support.
The worst part about closing the Drizzle & Shine physical location will be laying off my wonderful staff. I didn't make this decision lightly. And frankly, it wasn't really a choice. We just can't stay open and pay the expenses of a brick and mortar store with the drop in sales we've seen since the beginning of the pandemic.
Going exclusively online doesn’t take the time and work that running a physical location requires. People are the best part of a store. But without customers to interact with, displays to set up, shelves of inventory to replenish, events and fundraisers to plan and run, there isn't enough work for any of us.
I've had several terrific employees throughout the years, but Brit and Amity are exceptional. They have been with the store since the beginning--almost unheard of in retail, where turnover is high.
Customers love them, they go above and beyond in their customer service and merchandising, and I can count on them to deliver, no matter what the job. Best of all, they are both long-time vegans and strong advocates for animals and humans. I'm happy they're more than employees. They are my friends.
A blog post will never be enough. Come on by in the next couple of months and show them some love before we close the doors. Drizzle & Shine wouldn't be what it is without them.
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